> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quick.bot/llms.txt
> Use this file to discover all available pages before exploring further.
# FAQ
Find answers to the most commonly asked questions about QuickBot. If you don't find what you're
looking for, feel free to [contact our support team](/support/contact).
## Getting Started
### How do I create my first bot?
Navigate to your workspace and click **Build my first bot**, it will open a step-by-step wizard. Check the [bot section](/app/bots/bots) to learn more about creating and managing bots.
### What templates are available?
QuickBot offers templates for:
* Lead generation and qualification
* Customer support and FAQ bots
* AI-powered chat assistants
* Product recommendation flows
* Event registration and surveys
Access templates from the **Templates** tab when creating a new bot.
### How do I test my bot before publishing?
Use the **Preview** button in the editor to test your bot in real-time. The preview shows exactly how users will experience your bot.
## Authentication & Account Management
### How can I change my password?
To change your login method, go to [Security Settings](https://app.quick.bot/account/security) and connect your
preferred OAuth provider.
### How do I delete my account?
Contact our [support team](/support/contact) to permanently delete your account. This will remove
all your bots, data, and workspace information.
### Can I change my email address?
Yes, update your email in [Security Settings](https://app.quick.bot/account/security). You'll need to verify the new
email address before the change takes effect.
## Building & Editing Bots
### How can I delete a block?
Right-click on any block in the flow editor to open the contextual menu with delete options.
You can also select elements and use the Delete key.
### Can I set a variable with the Script block?
No, the Script block is only for executing JavaScript code. To set variables using code, use the
[Set Variable block](/builder/editor/blocks/logic/variable) instead, which allows both manual input
and code-based variable assignment.
### How do I use conditional logic in my bot?
Use the [Condition block](/builder/editor/blocks/logic/condition) to create different paths based on
user responses, variables, or external data. You can create multiple branches with complex logical
expressions.
### Can I duplicate a bot?
Yes, from your bots list, click the three-dot menu next to any bot and select **Duplicate**. This
creates a complete copy including all blocks, variables, and settings.
## Billing & Subscription
### What's included in each plan?
* **FREE**: 2 bots, 2 members, 100 conversations/month
* **PERSONAL**: Unlimited bots, 5 members, 2,000 conversations/month
* **BUSINESS**: Everything in Personal + guest collaboration, custom branding removal, priority
support
* **ENTERPRISE**: Maximum limits with dedicated support
View detailed pricing at [Billing & Usage](/app/workspace/billing).
### How is usage calculated?
* **Members**: Each user invited to your workspace counts toward your member limit
* **Conversations**: Each conversation session where a user interacts with your bot counts as one
chat
* **Storage**: Files uploaded through your bots count toward your storage quota
### What happens when I exceed my limits?
* **Chat limits**: Your bots will stop responding to new users until your next billing cycle
* **Member limits**: You can't invite additional members until you upgrade or remove existing ones
* **Storage limits**: File uploads will be disabled until you free up space
### How do I upgrade or downgrade my plan?
Go to [Billing](/app/workspace/billing) and click **Change Plan**. Upgrades take effect
immediately, while downgrades apply at your next billing cycle.
## Deployment & Integration
### How do I embed my bot on my website?
After publishing your bot, go to the [Deploy](/builder/deploy/client) section and choose from three
embed options:
* **Standard**: Full-page chat interface
* **Popup**: Modal overlay triggered by user action
* **Bubble**: Floating chat bubble in corner of page
Copy the provided embed code and paste it into your website's HTML.
### How do I set up WhatsApp integration?
Follow our [WhatsApp deployment guide](/builder/deploy/whatsapp) to:
1. Connect your Meta Business account
2. Verify your phone number
3. Configure webhook settings
4. Test your bot integration
### Can I use multiple deployment channels?
Yes, each bot can be deployed simultaneously to:
* Your website (standard, popup, or bubble)
* WhatsApp Business
* Custom integrations via API
* Third-party platforms through webhooks
## Integrations & AI
### What AI models are available?
QuickBot currenty support OpenAi's models.
Configure AI integrations in [Workspace Credentials](/app/workspace/credentials).
### How do I connect to Google Sheets?
Use the [Google Sheets block](/builder/editor/blocks/integrations/google-sheets) to:
1. Authenticate with your Google account
2. Select your spreadsheet
3. Configure read/write operations
4. Map bot variables to sheet columns
### How do I set up email notifications?
Use the [Send Email block](/builder/editor/blocks/integrations/email) with either:
* Default QuickBot email service
* Your own SMTP server for custom branding
Configure email settings in [Workspace Credentials](/app/workspace/credentials).
### What payment methods does Stripe support?
The [Payment block](/builder/editor/blocks/integrations/stripe) supports all Stripe-enabled payment
methods including:
* Credit and debit cards
* Digital wallets (Apple Pay, Google Pay)
* Bank transfers and local payment methods
* International payment options
## Team & Workspace Management
### How do I invite team members?
Go to [Workspace Members](/app/workspace/members) and click **Invite Member**. Enter their email
address and select their role (Admin or Member). They'll receive an invitation email to join your
workspace.
### What's the difference between members and admins?
* **Admins**: Full workspace control, billing management, can invite/remove members, access all bots
* **Members**: Can create and edit bots, limited workspace settings access
* **Guests**: Bot-specific collaboration, invitation-based access to individual bots
### How do I manage workspace settings?
Access [Workspace Settings](/app/workspace/settings) to:
* Change workspace name and icon
* View workspace ID for API access
* Configure default bot settings
* Manage workspace deletion
## Advanced Features & Troubleshooting
### Is human takeover available on QuickBot?
Live chat is coming soon!
### Is there an affiliate program available?
No, QuickBot doesn't offer an affiliate program by design. We believe natural recommendations from
satisfied customers carry more weight than affiliate-driven promotions. Our focus is on creating the
best user experience possible so you'll want to recommend QuickBot organically.
### My bot isn't responding - what should I check?
Common troubleshooting steps:
1. Verify your bot is **Published** (not just saved as draft)
2. Check if you've exceeded your plan's chat limits
3. Ensure all required blocks have proper connections
4. Test integrations and API credentials in [Workspace Credentials](/app/workspace/credentials)
5. Review error logs in the [Results](/builder/results/table) section
### How do I export my bot data?
Go to [Results](/builder/results/table) and click **Export** to download your data in CSV or Excel
format. You can filter by date range and select specific columns to export.
### Can I use custom code in my bot?
Yes, use the [Script block](/builder/editor/blocks/logic/script) to execute custom JavaScript code.
You can also use the [Set Variable block](/builder/editor/blocks/logic/variable) for code-based
variable manipulation.
Get personalized help from our support team
New to QuickBot? Start with our welcome guide
Can't find the answer you're looking for? Our comprehensive documentation covers every feature in
detail, or reach out to our support team for personalized assistance.