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Export your bots to create backups, share configurations, or migrate between workspaces. Bot exports include all flow logic, settings, and configurations in a portable JSON format.

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What’s Included in Bot Exports

When you export a bot, the following elements are included:

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Flow Data

  • All blocks: Every block in your bot flow with their configurations
  • Connections: How blocks are linked together
  • Variables: All custom variables and their settings
  • Conditional logic: If/then conditions and routing rules

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Bot Settings

  • General settings: Bot name, description, and basic configurations
  • Theme settings: Colors, fonts, and visual customizations
  • Behavior settings: Typing delays, transitions, and user experience options
  • Integration configurations: Block settings (but not credentials)

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What’s NOT Included

  • Credentials: Security credentials are never exported
  • Response data: User submissions and chat logs
  • Analytics: Performance metrics and statistics
  • Published URLs: Deployment-specific configurations
Exported bots are completely portable but will need new credentials configured when imported into different workspaces.

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Export Naming

Exported files are automatically named using the format:
For example: lead-generation-bot-2024-01-15.json

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File Format

Bot exports use JSON format with the following structure:
  • Metadata: Bot information and export details
  • Blocks: Array of all bot blocks with configurations
  • Edges: Connections between blocks
  • Variables: Custom variables and settings
  • Theme: Visual styling configuration

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How to Export a Bot

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From Bot Editor

  1. Open the bot you want to export in the editor
  2. Click on Settings in the top navigation
  3. Navigate to the Export section
  4. Click Export bot
  5. Choose your export options (if available)
  6. Download the generated JSON file

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From Workspace Dashboard

  1. Find the bot in your workspace dashboard
  2. Click the More menu (three dots) on the bot card
  3. Select Export from the dropdown menu
  4. The bot JSON file will be downloaded automatically
Export your most important bots regularly as part of your backup strategy. Consider it insurance for your bot investments.