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In the Builder, you can visually craft your conversations without touching a single line of code. From automated support assistants to lead-capturing funnels and engaging surveys, the Builder gives you a complete toolkit to design, customize, and launch your bots.

What You Can Build

Customer Support

Handle common questions and route complex issues to human agents

Lead Generation

Capture leads with interactive forms and qualification flows

E-commerce Assistant

Help customers find products and complete purchases

Surveys & Feedback

Collect user feedback with engaging conversational surveys

Key Features

Visual Flow Builder

Design your bot’s conversation flow with our intuitive drag-and-drop editor. No coding required.

Rich Content Blocks

  • Agent Blocks: Text, images, videos, audio, and embeds
  • User Input Blocks: Forms, buttons, file uploads, and more
  • Logic Blocks: Conditions, variables, redirects, and scripts
  • Integration Blocks: Connect with external services and APIs

Multi-Channel Deployment

Deploy your bots across multiple channels:
  • Website widget
  • WhatsApp Business
  • API endpoints
  • Custom integrations

Analytics & Insights

Track performance with built-in analytics:
  • Conversation metrics
  • User engagement
  • Conversion tracking
  • Response analysis

Getting Started Steps

1

Create Your First Bot

Start with our First Bot guide to build a simple conversational experience
2

Customize & Test

Use the Bot Editor to add blocks and customize your bot’s behavior
3

Deploy

Follow the Deploy guide to publish your bot

Architecture Overview

Best Practices

Keep these principles in mind while building your bots:
  • Start Simple: Begin with basic flows and add complexity gradually
  • Test Early: Use the preview feature to test conversations frequently
  • Plan User Paths: Map out different conversation scenarios before building
  • Handle Errors: Always provide fallback options for unexpected inputs
  • Mobile First: Design for mobile users as they make up the majority of traffic

Need Help?

Ready to build your first bot? Let’s get started!