Video

The Video agent block allows you to display videos from multiple sources to your users. It supports direct video files (MP4) and automatic embedding from popular video platforms like YouTube, Vimeo, TikTok, and more.

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Video Source Options

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Link Tab

Paste any supported video URL directly into the input field. The system automatically detects the video service and configures proper embedding.

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Pexels Integration

Browse and select professional stock videos directly from Pexels (available when configured with API key).

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Supported Video Services

The Video block automatically detects and embeds videos from these platforms:

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Fully Supported Platforms

• YouTube: Regular videos and Shorts (automatic URL parsing and iframe embedding)
• Vimeo: Professional video hosting with clean player interface
• TikTok: Social media videos with custom embed player (300px height)
• Gumlet: Video hosting and optimization platform
• OneDrive: Microsoft cloud-hosted videos

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Direct Video Files

• MP4: Direct video file URLs with HTML5 video player
• Customizable Controls: Toggle video controls visibility
• Variable Support: Use variables for dynamic video URLs

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Advanced Features

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Video Configuration

• Controls Display: Show or hide video playback controls for direct video files
• Aspect Ratio: Configurable video dimensions and sizing
• Max Width: Control maximum display width for optimal viewing
• Auto-sizing: Automatic size suggestions based on video type

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Variable Integration

• Use variables in video URLs for dynamic content
• Variable preview shows descriptive tags in the editor
• Supports all video types including platform embeds and direct files

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Platform-Specific Features

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YouTube

• Automatic detection of regular videos and Shorts
• Clean embed interface without YouTube branding distractions
• Supports playlist and timestamp parameters

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TikTok

• Special handling with dedicated embed player
• Taller aspect ratio (300px) optimized for vertical content
• Direct integration with TikTok’s embed API

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Direct Files (MP4)

• HTML5 video player with full controls
• Responsive sizing that adapts to container
• Support for multiple video formats beyond MP4

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Troubleshooting and Limitations

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Unsupported Content

For video services not in the supported list:

1. Use the Embed bubble instead
2. Copy the iframe embed code from the video platform
3. Paste the embed code into the Embed block

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YouTube Limitations

• YouTube Clips: Not supported due to embed URL restrictions
• Workaround: Use the Embed bubble with iframe code from YouTube’s “Deploy” → “Embed” button
• Age-restricted videos: May not embed properly due to platform restrictions

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Variable Videos Not Loading

• Ensure variables contain complete, valid video URLs
• Check that video URLs are accessible and publicly available
• Verify the video service is supported or use direct file URLs

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Video Not Playing

• Direct video files must be hosted on HTTPS servers
• Check that video files are in supported formats (MP4 recommended)
• Ensure video hosting allows embedding and cross-origin access

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Best Practices

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Content Selection

• Choose appropriate video lengths for chat interfaces
• Consider using video thumbnails or previews for longer content
• Test videos across different devices and connection speeds

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Platform Choice

• Use YouTube for educational or marketing content
• Choose Vimeo for professional presentations
• Use TikTok for short, engaging social content
• Select direct MP4 files for maximum control over playback

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Feature Requests

Missing a video service? Suggest it on the feedback board to help prioritize new integrations.